General Questions

SayPeace Solutions Ltd is a Nigerian software company specializing in AI-powered solutions for education, business, and government. With 7+ years of experience, we've deployed 10+ products serving 20+ educational institutions across Nigeria. We're also proud alumni of Facebook's FbStart Accelerator Program (2018).
We're headquartered in Zaria, Nigeria. However, we serve clients across Nigeria and internationally. All our products are cloud-based, so geography is never a barrier.
Yes! While we're based in Nigeria, our solutions are designed to work globally. We've worked with organizations across Africa and can support international clients in various time zones.

Products

We offer several products including: PyLearn (AI-powered Python learning platform), Amina AI (multi-channel customer support agent), Journals Platform (multi-tenant academic publishing system), and our AI Conference Platform (automated paper review and conference management). Each product is designed to solve specific challenges in education, customer service, and academic publishing.
Yes! Most of our products offer free tiers or trial periods. For example, Amina AI has a free tier with limited usage, and we can arrange demos for our enterprise products. Contact us to schedule a personalized demo.
Security is a top priority. All our products use industry-standard encryption (SSL/TLS), secure authentication mechanisms, and follow best practices for data protection. For enterprise clients, we can provide detailed security documentation and comply with specific security requirements.
Most of our products offer APIs for integration with third-party systems. Amina AI, for example, integrates with WhatsApp, Facebook, Instagram, and custom websites. For specific integration needs, our team can work with you to develop custom solutions.

Pricing & Billing

We accept various payment methods including bank transfers, card payments (via Paystack), and for enterprise clients, invoice-based billing. For Nigerian clients, we accept Naira payments. International clients can pay in USD.
Yes! We have special pricing for educational institutions, non-profits, and startups. Contact our sales team with details about your organization, and we'll work out a pricing plan that fits your budget.
For subscription-based products, you can cancel anytime, and you'll retain access until the end of your billing period. For custom development projects, refund terms are specified in the project agreement. We aim to ensure all clients are satisfied with our solutions.

Support

You can reach our support team via email at support@saypeace.ng, through WhatsApp, or via the contact page on our website. Premium and enterprise clients have access to priority support with faster response times.
Our standard support hours are Monday to Friday, 9:00 AM to 5:00 PM (WAT). Enterprise clients can opt for extended support hours or 24/7 support depending on their plan.
Yes! All our products come with documentation and onboarding support. For enterprise deployments, we offer customized training sessions for your team, both virtual and on-site (within Nigeria).
You can report bugs or request features by emailing support@saypeace.ng with details about the issue or your suggestion. We actively listen to user feedback and regularly release updates based on user needs.

Still Have Questions?

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